Terms of service

Welcome to Valtira. By accessing our website or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our store.

1. Online Store Terms

You must have the legal capacity required by applicable law to make purchases through our store. You agree not to use our website for unlawful purposes or violate applicable laws when using our services.

2. Products and Availability

We aim to display product descriptions, images, prices, and specifications as accurately as possible. However, minor variations in color or appearance may occur due to screens, lighting, or product updates.

Product availability may change without notice. We reserve the right to correct errors and take appropriate action where a listing contains inaccurate information, subject to applicable law.

3. Prices and Payments

Prices and applicable charges will be displayed at checkout. Payment methods offered depend on availability and the options shown during checkout.

We reserve the right to correct genuine pricing errors before accepting an order, in accordance with applicable law.

4. Orders and Cancellations

An order confirmation does not necessarily mean that an order has been finally accepted for fulfillment.

If we cannot fulfill an order, we will notify you and arrange any applicable refund. Cancellation requests are subject to order status and applicable consumer rights.

5. Shipping and Returns

Delivery estimates, shipping conditions, and return procedures are described in our Shipping Policy and Refund & Return Policy. Those policies form part of these Terms of Service.

6. Product Use and Safety

Customers should read and follow the instructions, warnings, and precautions supplied with each product.

Wellness products are intended to be used only for their stated purpose. Unless expressly stated and legally permitted, our products are not represented as substitutes for professional medical advice, diagnosis, or treatment.

Stop using a product if it causes discomfort or an unexpected reaction and seek appropriate professional advice when necessary.

7. Intellectual Property

Unless otherwise stated, the content on our website, including brand assets, text, graphics, and original materials, belongs to Valtira or its respective rights holders. It may not be reproduced or used commercially without permission, except as permitted by law.

8. Third-Party Services

Our store may integrate with third-party services, including payment, analytics, and delivery providers. Their services may be subject to separate terms and policies.

9. Limitation of Liability

To the extent permitted by applicable law, Valtira will not be responsible for indirect or consequential losses arising from website use or service interruptions.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights.

10. Privacy

Our collection and use of personal information are described in our Privacy Policy.

11. Changes to These Terms

We may update these Terms of Service from time to time. Revised terms will be posted on this page with an updated date.

12. Governing Law

These Terms are subject to the applicable laws and regulations governing the business and the relevant transaction. Nothing in these Terms removes any mandatory consumer protections that apply to you.